1. Independent Service
Prime Rail Journeyis an independent travel support service. We are not a railway operator, government agency or official ticketing platform.
2. Scope of Support
Information is provided for general guidance about routes, schedules, stations and common booking questions. We do not guarantee availability, fares or operator decisions.
3. User Responsibility
You are responsible for verifying all trip details, passenger information, fares, restrictions and policies with the relevant provider before completing a purchase.
4. Accuracy
We aim to provide useful information, but rail schedules, station arrangements and provider terms may change without notice.
5. Third-Party Services
Any transaction completed with a third party is governed by that party's terms, refund rules and privacy policy.
6. Prohibited Use
You may not misuse the website, interfere with its operation, attempt unauthorized access or use it for unlawful activity.
7. Intellectual Property
Website text, branding and design are protected by applicable intellectual property laws and may not be copied without permission.
8. Limitation of Liability
To the maximum extent permitted by law, we are not liable for losses caused by reliance on general guidance, schedule changes, missed travel or third-party actions.
9. Changes to Terms
These terms may be updated periodically. Continued use after an update indicates acceptance of the revised terms.
10. Contact
Questions may be directed to (855) 469-0091.